![]() In addition to return perks, Elite and Elite Plus members get improved customer service, the ability to earn more points with each purchase, and access to special sales and offers.īest Buy noted that the vast majority of its products come with the aforementioned 15-day return policy. Those who are part of the My Best Buy Elite Plus class spend at least $3,500 per year. To qualify for My Best Buy Elite status, customers must spend at least $1,500 at the retail store per year and sign up for a free My Best Buy rewards card. Customers who are also My Best Buy Elite members can bump their return time to 30 days, and those who are My Best Buy Elite Plus members can take advantage of a 45-day return policy. Every customer who buys a product from one of its stores or online will get a standard 15-day return option. MORE: Is Amazon Prime Worth It? Here Are the 15 Best Perks BEST BUYīest Buy offers a tiered return policy. One other tidbit from Amazon: Any products bought from a wedding registry can be returned within 180 days of delivery. ![]() Any computer or tablet that is missing a part or is in an "unsellable condition" might fetch a higher restocking fee. If a product is returned in new condition in an unopened box, for instance, Amazon offers a full refund. On the tech side, Amazon's refund policy is a bit of a mixed bag. Baby items can be returned within 90 days of receipt, but those who are hoping to return grocery items sold through AmazonFresh are out of luck. On the automotive side, Amazon will offer refunds on products in accordance with the manufacturer's warranty. Customers who buy an Amazon device, including its Kindle e-reader or Echo smart-home product, can get a full refund within 30 days as long as the product is shipped back to the company in new condition. As noted, the 30-day full-price return is generally the accepted rule.įirst, customers who purchase a product from Amazon's Mama Bear and Happy Belly brands can get a refund up to one year after the purchase. ![]() When products are fulfilled or manufactured by Amazon, they're automatically governed by the company's own return and refund policies. Regardless of the third-party seller's policy, Amazon requires that all sellers offer either a return address within the U.S., a prepaid return label or a full refund without requiring products to be returned. However, there are some cases where that policy might not apply, which is why Amazon says all consumers should look at a seller's profile page to see its specific returns and refund policies. Third-party sellers that offer products through the site also typically offer 30-day returns. In general, Amazon offers 30-day returns on items it sells directly.
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